REGISTRATION

Why won’t the site accept the name of my event?

Each event name must be unique. Try including your name in the event title, or the date of your event.

I forgot my password, what should I do?

Email us at info@agreataffair.com and include your name and address, and if you remember, your event title. Put “Forgot Password” in the subject line of the email.

Can I change the fee structure for my registry?

Once your event has been created, you cannot change the fee structure you have chosen for your registry.

What are Withdrawal Dates?

We collect the funds in your registry account and disburse it to you on the withdrawal dates. You may designate up to 2 withdrawal dates, and on each of those dates we send you a check for 90% of the money that has cleared and is in your registry account. We close out your registry 30 days after your event date and send you all the money that has cleared in your account as of that day. Each payment to you will be by check, by regular, first-class mail to your address. We mail checks within three business days following the withdrawal date(s).

I don’t understand what the Fee Structures mean?

So long as you register for at least $300 worth of gifts on AGreatAffair.com, then we charge a 7% fee every time that someone gives you a gift. No fee is paid unless someone actually gifts you money. You can choose that your guest pay that fee – which means we will add it to their gift cost. Or you can choose that you pay that fee – which means we will deduct from the cash that is gifted to you. The 7% fee goes to pay the credit card transaction costs and goes to support and maintain the site. In most cases, a 7% fee is usually less than what a guest would have to pay in sales tax, or to wrap and ship you a traditional gift.

GIFTS

Can I delete or modify a gift on my registry at any time?

You may delete or modify a gift on your registry at any time until someone has made a gift towards that item. Once someone has gifted towards a particular gift, you cannot delete or modify the gift.

How do I get the money in my registry?

We collect the funds in your registry account and disburse it to you on the withdrawal dates. You may designate up to 2 withdrawal dates, and on each of those dates we send you a check for 90% of the money that has cleared and is in your registry account. We close out your registry 30 days after your event date and send you all the money that has cleared in your account as of that day. Each payment to you will be by check, by regular, first-class mail to your address. We mail checks within three business days following the withdrawal date(s).

What if someone gives a gift and wants their money back?

AGreatAffair.com does not provide any refunds or credits for any gifts made. Anyone wanting their money back must make there request to the registrant.

YOUR WEBPAGE AND REGISTRY

Why doesn’t my webpage/registry appear when someone searches for it on the website?

Your registry/webpage maybe marked private. When you mark an event as private during your event creation process, your webpage/registry will only be viewable when someone goes straight to your URL. If you would like to change your designation to public, go to your event on your Account Manager page, and click Event Details. Check “No” under “Would you like your webpage/registry to be private?”

How do I know the webpage address for my webpage/registry?

The webpage address for any of your events will be displayed in two places. First, if you mark the event you are interested in as the “Current Event” in your Account Manager, the name of the event and the URL address will display in the box titled “Your Current Active Event.” Secondly, your webpage address is included in any email notifications that we send out announcing your webpage/registry.

How can I make changes to my event?

To view or make changes to an event, you must make sure that you marked that event as your current active event. To do this, click on “View Your Events” in Your Account Manager. Find the event you would like to modify and click on “Click to View/Edit.” When you are back on the Account Manager page, the name of the event you selected should appear in the box titled Your Current Active Event and you are free to make your modifications. Remember, after you have selected a fee structure, you are not permitted to change it.

I don’t want a webpage, I just want a registry. How do I do that?

Go to Your Account Manager. Make sure you have designated the appropriate event as your current active event (see above to learn how to do that). Click on “Personal Webpages”. You may build up to two personal webpages by pressing “Create” next to the webpage name. To delete a webpage simply press “Delete” next to the webpage name.

Why won’t the site upload my photos?

Any photo you upload must not be larger than 4 megabytes. Please check the size of the photo you are trying to upload.

RSVP AND GUESTLIST

Why doesn’t the RSVP function work on my webpage?

Make sure that you have turned on the RSVP function. Go to “RSVP” in Your Account Manager and confirm that you have selected “Yes” under Activate RSVP.

How do I turn off the RSVP feature – I don’t want guests to RSVP through the site.

Go to “RSVP” in Your Account Manager and Select “No”. When you turn off the RSVP function, any guest list you input, or questions to ask guests that you input will be stored but will not be displayed on your webpage.

How do I create a guest list to ask guests to RSVP?

Go to “RSVP” in Your Account Manager. First make sure that you have chosen to turn the RSVP function on by choosing “Yes”. Then click on “Add a Guest” and input the names of your guests. To view your guest list, click on “View Guestlist”.

How do I delete a person from my guest list?

Go to “Guestlist” under Your Account Manager, or go to “View Guestlist” on the RSVP page. You may delete any guest by checking delete next to the name, and press Delete.

How do I notify my guests about my webpage/registry?

Go to “Email Notification” under Your Account Manager. Input the email address of the recipients you want to receive a notification regarding your webpage/registry. Separate the emails by commas. Also, input a message to those recipients that will appear in the email. The email will also include the URL address for your webpage so your guests can go directly to your webpage/registry.